Ordinarily I would tell any person working in HR, your two biggest departmental allies will always be IT(Information Technology) and Accounting, anyone who denies it is clueless and lying!
Here the big bonus is IT knows everything!! Why bother bringing in professionals and representatives for health plan and dental questions, etc...IT can answer them all. It is really something to behold.
Example:
We had occasion to have a special dental open enrollment, we thought it important our broker and dental representative be on site to answer questions about switching plans, dentists, coverages etc...(I insist on doing this so employees have another point of reference to get the same information I tell them all year long).
So when the questions start, I kid you not, guess who has an answer for everything? IT!! How much will crowns cost under PPO, what about cosmetic dentistry services, how do I change dentists...IT ANSWERED ALL THE QUESTIONS!!! Well Damn, it appears the answers were here all along, right under our noses!!
Ever had to cut off someone in front of people without being offensive and they are totally oblivious as to why you are doing it, only to have them continue doing it because they think they are being uber helpful!! AWKWARD!! OMG!!
I wish I could say this was an isolated incident, but I would be lying! This is clearly a way of life for this person...how do I know, its simple...this special open enrollment meeting happened the day before our lifer lunch...three guesses who sat across from me at the lifer lunch?? Two guesses who answered any question lobbed out to the general gathering, including deciphering items on the MENU!! One answer...IT Knows It All!
And we're off...
