Oh boy do I have it! I don't know about you, but Mondays are my hump day!
checking voicemail, email, snail mail etc, hoping there were no injuries over the weekend where people didn't have their medical/dental cards, hoping they didn't use a ppo physician when they should have called their hmo physician. Hoping no one moved eight months ago and didn't tell me until now, when they need something. Hoping the same people didn't call in with the same excuses for being out Friday and Monday, maybe they will realize their own pattern this time...Hoping Monday weekly Sr.Mgmt. meeting doesn't yield some huge policy shift we have to implement before 12 noon...Yes, we are keeping hope alive over here!
Some days just getting in the door without incident is a challenge! Wasn't able to do that this morning either! Arrive to find a film crew and a new receptionist with a deer in the headlights look, poor baby, courtesy of our brilliant studio manager! Ever try working with someone who doesn't get it and quite frankly has no hope of getting it anytime soon? A person who's learning curve is more like the road least traveled? Yeah!!
Anyhow, all this to say, Monday is my roughest day of the week, if I get through it, the rest of the week is a piece of cake...chocolate please!
And we're off...